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FAQ: Got a question about CharmVerse?

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What is CharmVerse?CharmVerse is a web3 community operation platform for members to build relationships, work together and vote. Manage members, coordinate tasks, facilitate structured discussions & decisions, and hold each other accountable.
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How much does it cost?CharmVerse offers 3 pricing plans: Public Goods, Community, and Enterprise. You can find plan details and pricing here.
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Is CharmVerse open source?There will always be a FREE version of CharmVerse that is 100% open source. Come look under the hood! https://github.com/charmverse
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How do I sign into CharmVerse?CharmVerse supports login with your crypto wallet, Discord, Unstoppable Domain, or Google. Supported wallets: MetaMask, WalletConnect, or Coinbase Wallet Important: Make sure you only have one wallet enabled at a time. Here is the link to the CharmVerse login page: https://app.charmverse.io For further help... MetaMask https://metamask.zendesk.com/hc/en-us/articles/4406430256539-User-Guide-Troubleshooting WalletConnect https://walletconnect.com/faq Coinbase Wallet https://wallet.coinbase.com/faq
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Does CharmVerse have a public API?Yup! Our APIs are in early alpha and require an API key. You can request a key on our Discord server in # 🆘⎜product-support. We will need the following information: 1) What is the nature of your project and why you need API access? 2) What is your CharmVerse domain? 3) What is the Wallet address and/or Discord ID of your workspace Admin? The info you need is here: https://app.charmverse.io/api-docs
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Can I partner with CharmVerse?We love getting to know new projects! Please reach out via email: hello@charmverse.io
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Does CharmVerse have a storage limit?There is no hard limit at this point but of course, we'll have a conversation if you start abusing the platform. We are not Google Drive or Youtube.
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Does CharmVerse allow sign-in with non-EVM wallet addresses?CharmVerse does not currently support any non-EVM chains but we have plans to support as many wallets and chains as possible. We want to be where our users are. Solana will be the first non-EVM chain we support. Keplr and Alogrand are also on our roadmap.
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How do I embed an Airtable in CharmVerse?You can embed an Airtable on any page using the "/" command or by pasting the iframe code directly on the page. "/ " Command: From Airtable, click "Share View" and copy the sharable link. In CharmVerse, start typing "/embed" or "/airtable" and select Airtable to insert an Airtable embed. Paste the Airtable sharable link in the input field of the pop-up and submit. Paste iframe: From Airtable, click "Share View". Click "Embed this view on your site" and copy the embed code. In CharmVerse, paste the embed code directly in your page.
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How do I insert a Figma embed in CharmVerse?You can insert a Figma embed on any page using the "/" command or by pasting the iframe code directly on the page. "/ " Command: From Figma, click "Share" and the click "Copy link". In CharmVerse, start typing "/embed" or "/figma" and select Figma. Paste the Figma sharable link in the input field of the pop-up and submit. Paste iframe: From Figma, click "Share" and then click "Get embed code". Copy the embed code. In CharmVerse, paste the embed code directly in your page.
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Can I embed Dune Analytics in CharmVerse?Yes! You can insert a Dune embed on any page using the "/" command. "/ " Command: From Dune, click into the element you would like to insert. Click "Embed" and then click "Copy link". In CharmVerse, start typing "/embed" or "/dune" and select Dune. Paste the Dune embed link in the input field of the pop-up and submit.
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How do I insert a PDF in CharmVerse?CharmVerse hosts PDFs for you. Start typing "/pdf" on any page where you would like the PDF to appear. Select "PDF" from the menu. Choose a PDF to upload. You can adjust the width and height of the frame by dragging the sizing bar on the right and bottom.
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Does CharmVerse allow you to upload videos?Yes! To insert a video in your page, start typing "/video" and select "Video". You may embed the video by pasting the embed link or you may upload the file.
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How do I embed an OpenSea NFT in CharmVerse?You can embed an OpenSea NFT asset on any page using the "/" command or by pasting the embed code directly on the page. "/ " Command: From the OpenSea NFT asset page, click the share icon and copy the sharable link. In CharmVerse, start typing "/nft" or "/opensea" and select OpenSea to insert an NFT embed. Paste the OpenSea sharable link in the input field of the pop-up and submit. Paste embed code: From the OpenSea NFT asset page, click the share icon. Click "Embed item " and copy the embed code. In CharmVerse, paste the embed code directly in your page.
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What are the required dimensions for a cover image in CharmVerse?The height is fixed at 200px but the width is dynamically adjusted based on the device. We recommend images at least 1500px wide.
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How do I create a gallery in ChamVerse?When you create a new database in CharmVerse, the default view will be "Table view" You can add a "Gallery view" for any database by clicking the "+" to the right of "Table view" and selecting "Gallery". The cover of the card or the first image in the body of the card (if the card has no cover image) will be displayed in Gallery view. In the gallery view, you can select which properties are visible by clicking the "..." at the upper right hand corner of the database. Select "Properties" and you can toggle the visibility of each property.
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How do I insert a Typeform embed in CharmVerse?You can embed a Typeform on any page using the "/" command. "/ " Command: From Typeform, click "Share" and copy the sharable link. In CharmVerse, start typing "/embed" or "/typeform" and select Typeform to insert a Typeform embed. Paste the Typeform sharable link in the input field of the pop-up and submit.
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Can I import content from Notion?Yes, under the "Workspace" tab of the "Settings & Members" page, there is an "Import content from Notion" button.
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How do I make a page public?If you have full access to a page, when you click share in the upper right hand corner of the page, you will see the "Share to web" toggle. When this setting is turned on, anyone with the public URL will be able to view the content of the page. Subpages of public pages and cards of public boards will inherit the public permission from the top level page.
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How do I invite contributors to my workspace?There are 2 ways to invite contributors to your workspace. You can invite contributors with a private link or through a token gate. Both methods are found on the "Invites" tab of workspace "Settings & Members". There is a shortcut to the tab in the sidebar called "Invite Members". Only admins can create invite links but all workspace members can copy and share existing invite links. Private Links: click "Add" and select "Add a Private Link". The expiration and number of uses is configurable for each invite link you create. Click "Copy Link" to share. Token Gates: click "Add" and select "Add a Token Gate. Choose one of six token gate types* and enter the required information.Once you have configured a token gate, click "Copy invite link" to share and invite contributors through the gate. *Token Gate types: An Individual Wallet - whitelist a specific wallet address An Individual NFT - allow entry for the holder of a specific NFT A Group of Token or NFT Holders DAO Members - Moloch DAO Framework POAP Collectors Active Subscriber powered by Cask
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Can I use my Discord server roles in CharmVerse?Admins can import roles from a Discord server under the "Roles & Permissions" tab in workspace "Settings & Members". This is a one time import. CharmVerse will assign Discord roles to members who join the workspace based on their Discord role status at the time of import. After import, the roles are not actively synched with Discord.
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How can I share my content?Our system uses roles to grant access. In addition to admin and contributor, you can create any custom roles you would like. Each user can be assigned to one or more roles. Roles can be tied to token gates. And you can invite roles with designated permissions to any page through the share interface. An admin of the workspace can access workspace settings by navigating to "Settings & Members" in the sidebar. Roles can be added and/or imported (Discord or Guild) under the "Roles & Permissions" tab Roles can be assigned with token gates. The included Roles will be given out to members who enter through the gate. The token gate settings are also found on the "Roles & Permissions" tab. Page-level permissions can be managed through the "Share" interface in the upper right-hand corner or each page. To access permissions of a card on a board, open the card as a page (upper left-hand corner of the card) and then find the "Share" interface in the upper right. Subpages will inherit permissions from the top level page by default.
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How do I pay bounties?When a bounty is created, the creator selects blockchain, token contract, and amount. Bounties can be paid in ETH, custom ERC-20 tokens, USDC, etc. CharmVerse supports most EVM chains: Harmony, Celo, Aurora, Optimism, Ethereum, Arbitrum, Avalanche, Cronos, Fantom, Binance Smart Chain, xDai, Polygon When a user applies for a bounty, they must input a wallet address to accept payment. Bounties can be paid out in a couple of ways. We facilitate wallet to wallet transactions or if you have Gnosis safe connected, pay multiple bounties with 1 transaction using a gnosis safe multi-sig wallet.
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How do I pay for the Community Edition using Safe Multisig?Click Settings in the sidebar and choose the Billing tab, then click Upgrade. 1. After entering your email, choose the CRYPTO payment method, then click Upgrade. Our payment partner, Loop, will ask you to connect your wallet. To pay with Safe, you must choose WalletConnect. Copy the QR code from Loop. 2. Visit https://safe.global and click Launch Wallet. Log into Safe with a wallet with signing authority for the Safe you are using to pay. From the Safe, click Use Wallet Connect under "Connect & transact". Paste the QR code from Loop into the Safe popup. 3. Return to CharmVerse/Loop and link email. 4. Sign the transaction in Safe. 5. Return to CharmVerse/Loop. Once the signature registers in Loop, click Checkout 6. Submit the transaction in Safe.
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